Privacy policy

Information on the further use of data in accordance with Art. 13 and 14 of the General Data Protection Regulation (GDPR)

The protection of your data and your privacy is a top priority at franzjohann Kreativagentur GmbH. Therefore, in the following we provide information on how we handle your personal data, in particular, what we use your data for and to whom we pass it on. In addition, we will inform you about your claims and rights with regard to the protection of your data. When we talk about "data" in the following, we mean your personal information. This includes all information that directly or indirectly identifies you as a person.


About this privacy notice

This Privacy Notice explains when and why we collect personal information, how we use it, and how we protect your information and your related rights. In accordance with this Privacy Notice, we may collect, use and store your personal information. You will be notified each time we store your information. We reserve the right to update this Privacy Notice as necessary, even without prior notice. We recommend that you regularly check our website ( for the latest changes, noting that changes are not made retroactively. When we process your personal data, this is always done in accordance with the General Data Protection Regulation (DSGVO). For the purposes of the DSGVO, we act as a "controller" of personal data that we process from you.


Who is responsible for the processing of the data?

Responsible for data processing is:

franzjohann creative agency GmbH
Liechtensteinstrasse 45/8
1090 Vienna


What data do we process and from which sources do these data originate?

We process data that we have received from you in the course of the joint business relationship. In addition, we process data that we have received from third parties and/or publicly accessible sources (e.g. business registers or registers of associations, the country, the press or the media). In this context, access to this data is exclusively in accordance with legal requirements (e.g. to comply with an order/contract, to fulfill legal obligations or with your express consent).

The personal data processed by you may include in detail:

  • Name
  • Contact information incl. e-mail address and phone numbers
  • Demographic information such as zip code, residence, preferences and interests
  • Other information relevant for market analyses
  • IP address
  • In the case of applications, in addition to name and contact information, also the personal data that you provide, education and training, qualifications and additional training, previous employers and the data from the documents sent with the application (resume, references, etc.)


For what purpose and on what legal basis is the data further processed?

We process your data in accordance with the General Data Protection Regulation (DSGVO) and the Data Protection Act (DSG) in the current version.

Contact form

You can contact us (e.g. to ask questions about our services, to request and arrange a workshop with us, etc.) by filling out our contact forms. Contact is usually made by email; if a phone number is provided, by phone.

When you submit the contact form, the following data that you enter in the corresponding fields will be processed: Salutation, title, name, activity (e.g. company/institution, department), telephone number, address (street, house number, city, postal code, region, country), e-mail address, your inquiry (subject/subject, message).

To respond/help with your inquiry.

Legal basis:
Contract performance or for the performance of pre-contractual measures - Art. 6 (1) b) DSGVO.


Google reCAPTCHA

In some of our contact forms we use "Google reCAPTCHA", Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, privacy information.

This allows us to check whether the data entry is made by a human or by an automated program. The analysis starts automatically as soon as the website visitor enters the website. For the analysis, reCAPTCHA evaluates various information (e.g. IP address, time spent by the website visitor on the website or mouse movements made by the user).

Legal basis:
Legitimate interest - Art. 6 (1) f DSGVO Protection against abusive automated spying and spam.


Newsletter & Email Marketing

We offer you a variety of free opportunities on our website or social media to stay up to date with our services.

To tailor content to information relevant to you, we need the following data: Name, profession and professional interests, telephone number, address, e-mail address and your user behavior (opening e-mails, clicking on links).

You can object to receiving the newsletter at any time, you will find an unsubscribe link in every newsletter.

franzjohann Kreativagentur respects your privacy and works with the following provider to offer you marketing and communication in a secure and privacy compliant manner:


Information on specific topics and services

Legal basis:
Consent - Art. 6 (1) lit. a) DSGVO and Legitimate Interest - Art. 6 (1) lit. f) DSGVO Self-promotion and optimization of the online offer.


Online application

You can send an unsolicited application or apply specifically for a position advertised on our website.

The submission of a speculative application as well as an application for a specific position requires the provision of mandatory and optional information which you can send us via e-mail.

The data that you disclose in the context of a speculative application or application for a specifically advertised position will be processed by franzjohann Kreativagentur in any case for the duration of the application process and for a period of nine months after receipt of the applicant data.

The nine-month retention period results from the usual three-month period of the application process from receipt of the application to notification of any rejection, as well as the six-month period from receipt of rejection during which the applicant may assert claims under the Equal Treatment Act.


Legal basis:
Consent - Art. 6 (1) lit. a) DSGVO


Who receives your data?

Within franzjohann Kreativagentur GmbH, only those departments, partners or employees will have access to your data that they require for further processing in accordance with the intended purpose.

Transmission of data to third parties:

We use various service providers and third parties ("Data Processors") to continuously improve our website and provide you with user-friendly services.

franzjohann Kreativagentur only uses data processors that have signed appropriate data protection agreements and provide sufficient guarantees under applicable law.

As far as possible, we choose cooperation partners with headquarters or servers within the European Union (EU).

In order to be able to offer you certain services, we commission third-party providers with headquarters or servers outside the EU. Unless otherwise stated below, we use the EU standard contractual clauses as appropriate safeguards: to ensure a level of protection of your data that complies with the GDPR.

Furthermore, we pay attention to additional security measures and data protection regulations or certifications of our partners.



An update of your personal data is primarily made when you inform us or communicate a request for change. However, an update may also be made using publicly available information or information from third parties.


How long will your data be stored?

To the extent necessary, we process your data for the duration of our business relationship with you (establishment of contact, processing and termination of a contract), as well as in accordance with the legally prescribed documentation obligation pursuant to the Austrian Commercial Code (UGB) and the Federal Fiscal Code (BAO) or for the enforcement, exercise and defense of legal claims.

In addition, the statutory limitation period is taken into account for the duration of the data storage.

Therefore, your data will generally be deleted as soon as the contract with us is completely fulfilled, you withdraw your consent or object, unless the storage of the data is necessary for the fulfillment of a legal obligation or the establishment, exercise or defense of legal claims. Further processing of your data will only take place if you have expressly consented to the further use of your data or we reserve the right to further processing in accordance with the statutory provisions.

There is also the possibility that we anonymize data instead of deleting it. In this case, any information that allows conclusions to be drawn about your person is irretrievably deleted. As a result, the obligation to delete the data no longer applies. In this case, it is no longer possible to assign the data to a specific person.


Your rights

If your consent is required for data processing, you may withdraw your consent for future use at any time by sending an email to or by adjusting your choices in our cookie settings.

If you would like access to your information, to change your preferred method of contacting us, have any other questions or concerns about this Privacy Policy, or would like to know how we process your personal information, please email us at

We will endeavor to answer any questions or concerns you may have about this issue. If you nevertheless believe that the processing of your personal data has not been carried out in accordance with the Privacy Policy or that your data protection requirements have been violated in some other way, you can file a complaint with the supervisory authority. In Austria, the data protection authority is responsible for this.

Are you obliged to give us your data?

In the course of your business relationship with us, you are only required to provide us with the personal data that is necessary to establish and maintain the business relationship or that must be stored by law. In addition, you are required to inform us should your data change. Without this data, we generally have to refuse the conclusion of a contract or the execution thereof, or an existing contract can no longer be maintained and must consequently be terminated.



We are committed to ensuring that your personal information is protected. To prevent unauthorized access or disclosure of your information, we have put in place appropriate physical, electronic and managerial safeguards to protect your information.


Links to other websites

Our website may contain links to other websites whose content may be of interest to you. Please note that we have no control over these other sites should you decide to use these links and leave our website. We are therefore not responsible for the protection and privacy of the information you provide when you visit such sites. These sites are not part of this privacy notice. You should always exercise caution and read the privacy policy of each external website.


About cookies on this website

To provide you with an optimal user experience (e.g., your preferred language or page setting), we use cookies to store your login information to ensure a secure login, to collect statistical data to optimize website features, and to provide you with content tailored to your interests. Cookies are also important for the correct functioning of our website.

Click on "Accept all cookies" to accept all cookies and continue navigating directly to the website; or click on "Cookie settings" for a detailed description of the types of cookies we use and to decide whether to store certain cookies. You can revoke your consent to future use at any time directly in our cookie settings.

We use the following providers for the improvement and optimal operation of our website:

Google Analytics

This site uses Google Analytics, a web analytics service provided by Google Inc (1600 Amphitheatre Parkway Mountain View, CA 94043, USA). The use of Google Analytics also includes the Universal Analytics application. This facilitates the assignment of data, sessions and interactions between different devices to a pseudonymized user ID and thus enables cross-device analysis of user behavior.

On behalf of the website operator, Google uses this information to evaluate your user behavior on the website, to compile reports on website activity, and to provide the website operator with other services related to website or internet usage. More information about privacy can be found here:

Legal basis:
Consent - Art. 6 (1) a DSGVO

Google Ads

We use "Google Ads" on our website, a service of Google Ireland Limited, Google Building Gordon House, Barrow St, Dublin 4, Ireland. Information on data protection at Google can be found here:

We use Google Ads for marketing and optimization purposes, in particular to serve ads that are relevant and interesting to you, and to improve campaign performance reports. We do not collect and process any personal data ourselves. We only receive anonymized statistical evaluations from Google. Google Ads automatically establishes a direct connection with Google's server. We have no influence on the scope and further use of the data collected by Google.

Optimization of our marketing offer

Legal basis:
Consent - Art. 6 (1) a DSGVO



Status April 2021